FAQs

Is the Tokio Bottle dishwasher safe?

We recommend handwashing the bottle and compartments, but the lid is 100% dishwasher safe.

 

Is the Tokio Bottle suitable for large dogs?

The Tokio Bottleis definitely suitable for all dog sizes. For large dogs, we would recommend filling the food container with treats as opposed to kibble.

 

Is the Tokio Bottle leak proof?

Yes, the Tokio Bottle is 100% leak proof.

 

What is your shipping policy?

We use Australia Post for all of our orders.

We are based in Perth, Western Australia and delivery times range from 3 - 8 business days for standard and 1 - 5 for express, depending on your location.

For full Shipping & Delivery information, click here >

 

What is your return policy?

In the unlikely event that you receive a faulty or damaged product, please contact our customer support team within 14 days of receiving your order. We will be more than happy to assist you with a replacement or a full refund.

For full Returns & Exchanges information, click here >